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Knowledge Management
Knowledge Management recognizes knowledge assets. What, why, who, where, how. Essentially, you have the potential to incorporate any process, transaction, file, or document in the organization. Research and intelligence. Strategies and plans. Intellectual Property. Worker qualifications and expectations. Customer, vendor, and internal relationships. Most companies have far more information in their data networks than they actually use. It gets fragmented, misplaced, and virtually lost. Moreover, there may not be a system in place to get the right information in the appropriate amounts to the right people. Putting it all together can be expensive and risky and may not be for you. At OP!DEV, we’ve developed high-level strategies to focus on your problems, leading to innovative results, and even saving lives.
An effective approach is to advance one organizational objective by connecting decision makers with new information. For instance, to improve customer experience, increase same-day order fulfillment by warning fabrication of incomplete orders well before shipping. With good planning your solution can be extended, in this case to include shipping release, transit damage reporting, and delivery certification. There are as many Knowledge Management examples as there are ways to preserve and organize information. Here are a number we are familiar with:
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Modeling Brand Management, Intellectual Property -IP- Surveys and Scorecards, Statistics Website Management, Search Engine Optimization -SEO- Customer Relationship Management -CRM- | |
Integration Assessment, Gap Analysis
Data Warehousing Collaborative Development Document Management |
Transfer Succession Planning
Training and Cross Training Transition Planning Change Management |
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Mining Reports and Alerts
Marketing Analysis Website Analytics Business Intelligence |
Security Identity and
Access Data Encryption Transaction Validation Architecture Constraints |
For articles on Knowledge Management, click here.
For case studies on Knowledge Management, click here.
For a free consultation on Knowledge Management, click here.
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“Jerry’s problem solving abilities and diverse background have been of significant benefit. I would not hesitate to recommend OP!DEV for any project in the computer or client service fields.”
Bill Coshow
Associate Director Biostatistics Department
OHSU
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(503) 913-2564
info@op-dev.com
www.op-dev.com